Guides & how-tos

Getting started

How to connect your Instagram account safely

Connect through Meta's official login in under two minutes — without ever sharing your password.

4 min read Automations

Set up your first comment → DM automation

Turn a keyword in your comments into an instant DM with your link — step by step.

7 min read Automations

Send a link automatically

DM your link, PDF or freebie the moment someone comments or messages a keyword.

4 min read Automations

Collect leads the consent-first way

Ask for the details you need in one DM, with permission asked before anything is collected.

5 min read Automations

Auto-answer common questions

Answer questions automatically from your own content — never a made-up answer.

4 min read Automations

Run a giveaway with automatic entry tracking

Collect entries from comments and check followers — for real, through Meta.

4 min read Automations

Send discount codes automatically

DM a shared code, or a unique code per person from an imported list.

4 min read Automations

Get people to book a meeting

Send your calendar link automatically, with optional qualifying questions first.

4 min read Automations

Build a waitlist

Let people register interest for a drop, launch or restock automatically.

3 min read Automations

Build a fully custom automation

When nothing ready-made fits, build your own trigger, reply and rules from scratch.

5 min read Automations

Choose which posts an automation replies to

Pick exactly which posts, reels and stories an automation should watch.

3 min read Automations

Set up an automation before you've even posted

Get an automation ready in advance, so it turns itself on the moment you publish.

3 min read Automations

Require a follow before you reply

Ask people to follow you first, checked live through Instagram, before the real reply sends.

3 min read Automations

Trigger an automation with a DM

Let people start any automation by messaging you a word — no post or comment needed.

3 min read Automations

Setting up your knowledge source

Upload the documents Zaptium's AI is allowed to answer from — nothing else, ever.

4 min read Leads & Inbox

Understanding your leads

Read and work your captured leads — table or board, stages, tags, notes, export.

4 min read Leads & Inbox

Set up smart inbox rules

Write plain-language rules that sort the messages nothing else caught, by priority.

4 min read Leads & Inbox

Priority inbox: conversations that need you

See exactly which conversations need a real person, and why — all in one queue.

4 min read Bio pages

Building your bio page

Build and publish a link-in-bio page — blocks, themes, and your own link, live in minutes.

5 min read Billing

Plans and billing

How upgrading, downgrading and cancelling your plan actually works.

5 min read Safety

How Zaptium keeps your account safe

The official API, human-paced replies, built-in limits, and the messaging rules we never break.

7 min read